Under normal use, the Sidewinder is warrantied for a lifetime against Manufacturing defects by Nieman Enterprises, Inc. Reasonable caution must be implemented in using the Sidewinder, and neither Nieman Enterprises, Inc. nor any of it’s distributors assume any responsibility for injury.
The obligation of Nieman Enterprises, Inc. Shall be limited to the repair or exchange of any part or parts which may prove defective under normal use and at our inspection shall be determined to be thus defective. Keep in mind that most problems can be solved by calling us at 800-535-6960 or by emailing us @ Chris@sportgrips.com
This warranty is void if the unit is left outdoors, submerged in liquid, or placed in gritty materials including chalk. Purchaser assumes responsibility for postage costs to and from Nieman Enterprises, Inc. for any warranty repairs. Enclose proof of purchase and a description of the malfunction. We are not responsible for lost packages, we recommend purchasing insurance for your package. Nieman Enterprises, Inc. offers no other warranty expressed or implied.
Some states do not allow exclusions or limitation of incidental or consequential damages, so the above limitations may not apply to you. The warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
PLEASE NOTE: Purchases from unauthorized dealers/distributors void our warranty protection including returns/exchanges.
Our Certified distributors are listed below:
Precise Movements- Amazon EXCLUSIVE (If you purchase from anyone other than Precise Movements on Amazon your warranty is void)
UK-Second City Assets
Germany- Hermann Kote
IMPORTANT: Blemished & “Factory goof-up” sales are final- no returns
If you find the model you have selected doesn’t meet your needs (Within the 10 day window) please call 800-535-6960 or email Chris@sportgrips.com to arrange an exchange/or refund.
All refunds/exchanges must be returned in new condition in the original packaging within (10) days of receipt of purchase. US customers will be responsible for return shipping. A $7 restocking fee will be deducted from any refund in the US.
International customers are also responsible for shipping both ways. Please allow 6-7 business days for your return to be processed or an exchange to be sent. Please insure your package as we are not responsible for lost packages. We are not responsible for customs fees.
Please note: Our Grip Twisters are made of aluminum, and BEFORE the anodization process is applied, our products may sport a few differences in the knurling and may have minor machining marks. This is normal and does not affect the operation of the product, nor the warranty of our product. There are NO RETURNS for this as it is part of the unit being hand assembled in our warehouse.
Enjoy our incredible product , and let us know how it has improved YOUR life!